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DPH Quality Improvement Council

Quality Improvement

The Division of Public Health is committed to promoting Continuous Quality Improvement (CQI) throughout the Division. CQI is the use of deliberate and defined improvement processes to improve the efficiency and effectiveness of services designed to improve the health of all North Carolinians.

Quality Improvement Council (QIC)

The mission of this QIC is to provide guidance, support, and prioritization to the CQI efforts within DPH. The QIC aims to strengthen DPH in the ongoing pursuit and development of a culture to support CQI by serving as the conduit to guide and sustain change and improvement efforts, with a special focus on elevating customer service and improving business office processes.

Quality Improvement Resources