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DPH Information Technology (DPH-IT)

Overview

DPH Information Technology (DPH-IT) serves the Public Health user community by providing innovative, contemporary and accessible technology in computing, media and communication services so the user community can more effectively meet its goals. DPH-IT collaborates with Public Health and other North Carolina state government entities to provide this technological leadership.

Support

  • HIPAA: Please email DPH HIPAA, call 919-707-5179, or visit http://www.schs.state.nc.us/hipaa/.
  • LAN Support: Please contact your DPH-IT LAN Support Team.
  • NCHAN: If you are experiencing problems using NCHAN, please call the DHHS Customer Support Center at (919) 855-3200 between 7:00 a.m. and 5:00 p.m. EST and choose option 2, or email us.
    • After-Hours NCHAN Support: Please page the help desk at (919) 983-3840 and enter a 10-digit call back number. A support agent will return the call within 15 minutes. Please be sure to include a description of the problem you are having and a phone number where you can be reached.
    • NCPHIN (North Carolina Public Health Information Network) Web Services (including requests to begin services): Please call 919-707-5160 and you will be routed to someone who can assist you. (NCPHIN is one of several DPH-IT support teams.)
  • Security and Privacy Training: For DPH Computer Security Basic Awareness Training, DPH Basic Privacy Awareness Training, and the DHHS Acceptable Computer Use policy, please visit the Security & Privacy Training page.
  • Web Services: See our Web Services FAQ page.

Contact Us

Main Phone: 919-707-5160
Fax: 919-870-4840
Staff Listing and Structure
Staff Contacts

Mailing Address:
Division of Public Health
Information Technology
1931 Mail Service Center
Raleigh, NC 27699-1931

Physical Address:
5605 Six Forks Rd
Raleigh, NC 27609

IT Services

DPH-IT provides the following services to DPH employees as part of normal daily operations, when immediate needs arise, and/or by request:

LAN Support

  • Remote and On-Site Support of Desktops, Laptops, and Handheld Devices
  • Administration of File Servers
  • Software Installation, Configuration, Troubleshooting
  • Hardware Installation, Configuration, Troubleshooting
  • Procurement of Approved IT Resources
  • Network Connectivity and Availability
  • Web Support (Software Installation, Configuration, Publishing)
  • Security (Antivirus, Firewall, etc.)

Network Architecture

  • Planning
  • Design
  • Configuration
  • Installation
  • Testing
  • Security
  • Troubleshooting
  • Maintenance (including updates, patches)

NCPHIN Web Services

  • Planning
  • Domain Registration
  • Hosting
  • Design
  • Application Development
  • Database Administration
  • Maintenance
  • Publishing

Other Services

DPH-IT and NCPHIN also provide development and support for key web-based communications and alerting tools, such as:

For issues with either of the above sites, please call 919-707-5160.

Staff Listing and Structure

  • Larry Forrister; Director, DPH Information Services
    • Tara Riley-Williams; NCPHIN IT Manager, Software Delivery (Application development, support, testing, and other services for DPH)
      • Hanna Youssef, Applications Support
      • Tam Nguyen, Applications Support
      • Yonghong Li, Applications Support
      • Scott Craddock, State Lab Applications Support
    • John "Mac" McNamara, NCPHIN IT Manager, Operations and Architecture (Infrastructure, database, networking, development, web support, and other services for DPH)
      • David Luttrell, NCPHIN Network Manager
        • Stephen Strickland, Systems Programming / Specialist
        • Gary Yorkdale, PHIN Operations and Systems Specialist
      • Kirk Montgomery, LIMS Systems Programming / Specialist
    • Cassandra Bell, Team Lead LAN Administrator - Administrative, Local, and Community Support; Chronic Disease and Injury; Women's and Children's Health
      • Anne Dunn-Monroe, Technology Support Analyst
      • Cleven Dunn, EH Technology Support Analyst
      • Joel Leistikow, Technology Support Technician
      • Vacant, Technology Support Technician
      • Vacant, Technology Support Analyst
      • Vacant, Technology Support Analyst
    • Nellie Epps, Team Lead LAN Administrator - Environmental Health, Epidemiology, State Center for Health Statistics
      • Ernest Honeycutt, Technology Support Analyst
      • Addisu Dinku, Technology Support Analyst
      • John Sokash, Technology Support Analyst
      • Michelle Penny, Technology Support Analyst
      • Rick Tucker, Vital Records Applications Analyst
        • Thomas Eatmon, Operations Technician
        • Jeanette Hunter, Vital Records Applications Analyst
    • Greg Edwards, Information Technology Manager - Children's Developmental Services Agency (CDSA)
      • David Dicke, Greensboro/Concord Regional LAN Manager
      • John Turner, Morganton/Hickory/Blue Ridge Regional LAN Manager
      • Milton Torres, Raleigh/Durham/Rocky Mount Regional LAN Manager
      • Peter Ormond, Sandhills/Fayetteville Regional LAN Manager
      • John Klear, New Bern/Wilmington Regional LAN Manager
      • Kathryn Myers, Asheville/Cullowhee/Shelby Regional LAN Manager
    • Barrett Keziah, Information Technology Manager - State Laboratory and Office of the Chief Medical Examiner
      • Ken Kasmer, Networking Specialist, State Laboratory
      • Larry Thomas, Systems Administrator, State Laboratory
      • Ricardo Ramnath, Technology Support Technician, State Laboratory
      • Edmund Moseley, Applications Programmer, OCME
      • Gina Coleman, Applications Specialist, OCME
      • Vacant, Networking Specialist, OCME
      • Vacant, Java Programmer
    • Environmental Health
      • Zhongchun Ren, BETS Business and Technology Support Specialist
      • Niranjan Babu Pujari, BETS Business and Technology Support Analyst
      • Vacant, BETS Networking Specialist
    • Immunization Registry
      • Amanda Dayton/Larry Forrister
        • Sriram Venkataraman, Immunization Registry Applications Support Specialist
    • WIC Crossroads
      • Kim Lovenduski/Larry Forrister
        • Jim Finley, WIC Crossroads Project Manager
        • Ellie Rothschild, WIC Crossroads Applications Support Specialist
    • Bob Martin, Privacy and Security Compliance; HIPAA, BCP, COOP Coordinator
    • Ellen Zimmerman, PHIN Technical Support
    • Renny Johnson, Systems Interface Specialist, ELR
    • Sowjanya Basireddy, Applications Support
    • Tripp Dean, Web Dev/Support
    • Vacant, Program Assistant

Information Technology Staff Contact Directory

Name Title/Services Phone
Larry Forrister Director, DPH Information Services (919) 707-5170
Sowjanya Basireddy Applications Support (919) 707-5186
Cassandra Bell Manager - Team Lead LAN Administrator - Administrative, Local, and Community Support; Chronic Disease and Injury; Women's and Children's Health (919) 707-5163
Gina Coleman Applications Specialist, OCME (919) 743-9066
Scott Craddock Applications Support, State Lab (919) 807-8944
Tripp Dean Web Support / Development (919) 707-5167
David Dicke Greensboro/Concord Regional LAN Manager (336) 334-5601 ext. 233
Addisu Dinku Technology Support Analyst (919) 716-0097
Cleven (C.J.) Dunn Technology Support Analyst (919) 707-5859
Anne Dunn-Monroe Technology Support Analyst (919) 707-5166
Thomas Eatmon Vital Records Operations Technician (919) 792-5960
Greg Edwards Information Technology Manager - Children's Developmental Services Agency (CDSA) (919) 989-7416 ext. 236
Nellie Epps Team Lead LAN Administrator - Environmental Health, Epidemiology, State Center for Health Statistics (919) 715-6740
Jim Finley WIC Crossroads Project Manager (919) 707-5803
Ernest Honeycutt Tecnology Support Analyst (919) 715-5243
Jeanette Hunter Vital Records Applications Analyst (919) 715-4492
Renny K Johnson Systems Interface Specialist, ELR (919) 707-5164
Ken Kasmer Networking Specialist, State Laboratory (919) 807-8998
Barrett Keziah Information Technology Manager - State Laboratory and Office of the Chief Medical Examiner (919) 807-8742
John Klear New Bern/Wilmington Regional LAN Manager (910) 251-5817
Joel Leistikow Technology Support Technician (919) 707-5174
Yonghong Li Applications Support (919) 707-5161
David Luttrell NCPHIN Network Manager (919) 807-8996
Bob Martin Privacy and Security Compliance; HIPAA, BCP, COOP Coordinator (919) 707-5179
John McNamara (Mac) NCPHIN IT Manager, Operations and Architecture (Infrastructure, database, networking, development, web support, and other services for DPH) (919) 707-5178
Kirk Montgomery LIMS Systems Programming / Specialist (919) 807-8965
Edmund Moseley Operations Technician (919) 743-9046
Kathryn Myers Asheville/Cullowhee/Shelby Regional LAN Manager (828) 251-6091
Tam Nguyen Applications Support (919) 807-8781
Peter Ormond Sandhills/Fayetteville Regional LAN Manager (910) 486-1605 ext. 301
Michelle Penny Technology Support Analyst, Vital Records (919) 733-9369
Niranjan Pujari BETS Business and Technology Support Analyst (919) 707-5659
Ricardo Ramnath Technology Support Tech, State Laboratory (919) 807-8997
Zhongchun (Johnny) Ren BETS Business and Technology Support Specialist (919) 707-5169
Ellie Rothschild WIC Applications Support Specialist (919) 707-5795
John Sokash Tecnology Support Analyst (919) 716-0098
Stephen Strickland Systems Programming / Specialist (919) 707-5188
Larry Thomas Systems Administrator, State Laboratory (919) 807-8970
Milton Torres Raleigh/Durham/Rocky Mount Regional LAN Manager (919) 662-4600
Rick Tucker Vital Records Applications Analyst (919) 792-5836
John Turner Morganton/Hickory/Blue Ridge Regional LAN Manager (828) 443-4838
Sriram Venkataraman Immunization Registry Applications Support Specialist (919) 707-5581
Tara Riley-Williams NCPHIN IT Manager, Software Delivery (Application development, support, testing, and other services for DPH) (919) 707-5180; cell: (919) 795-6246
Gary Yorkdale Operations and Systems Specialist (919) 707-5177
Hanna Youssef Applications Support (919) 707-5189
Ellen Zimmerman PHIN Technical Support (919) 707-5175

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